How can we help?

Work through these in order — most sync issues are one of the first three:

• Confirm both devices are signed in to the same account and both appear in Syncer's device list.
• Check that each device has a working internet connection — clips relay through our servers in encrypted form.
• Make sure the item you copied isn't a sensitive item (like a password). Syncer skips those on purpose — see below.
• Bring Syncer to the foreground on the receiving device once, so it can reconnect, then copy again.
• Still stuck? Email [email protected] with your platforms (e.g. "Mac → iPhone") and roughly when it stopped working.

All five: macOS, Windows, Linux, iPhone, and Android. They all share one clipboard, so you can copy on any of them and paste on any other.

The Syncer keyboard puts your synced clipboard inside any text field. On iPhone, add it under Settings → General → Keyboard → Keyboards → Add New Keyboard → Syncer, then switch to it with the globe key. On Android, enable it under Settings → System → Languages & input → On-screen keyboard. Tap any item in the keyboard to insert it where you're typing.

You choose: anywhere from 1 to 30 days (7 by default). Items automatically expire after your chosen window. You can change the retention period in Syncer's settings.

No. Syncer automatically skips items your device marks as sensitive — such as passwords and one-time codes — so they're never captured. If you deliberately want to send one secret item to a single device, Syncer lets you do that on purpose; it won't happen by accident.

No, we can't. Every clip is sealed on your device before it leaves, and only your paired devices hold the keys. Our servers relay data they have no key to open. For the full technical detail, see our Security page.

Unfortunately, no — and this is by design. Your encrypted backup is protected by your PIN, which never leaves your device. We only ever hold data we can't read, so there's no backdoor for us to reset it. If you still have a paired device with your history on it, keep it signed in. As a safeguard, store your PIN somewhere safe and keep at least one device paired.

In Syncer's settings, set up an encrypted backup and choose a PIN. Your history is encrypted with that PIN before it's stored, so the server only ever holds ciphertext. On a new device, sign in and restore the backup with the same PIN.

Sign-in is passwordless. Use a one-time code sent to your email, or sign in with Google or Apple — there's no password to remember or store. An account is required so your devices can find and authenticate one another.

Syncer is free in early access. Paid Pro features may arrive in a later release; if they do, the core experience stays available and we'll be clear about what changes. See Pricing for the latest.

You can delete your account from within Syncer at any time, which removes your account and follows the deletion process described in our Privacy Policy. If you'd prefer we handle it, email [email protected] from your account's email address.

No. We don't sell your data, show ads, or build a profile of what you copy. Analytics are strictly opt-in, and we can't read your clipboard in the first place. The full details are in our Privacy Policy.